Updated October 24, 2022
Who we are
XBTO Trading, LLC and its related companies do business around the world. The Company collects, uses, and is responsible for certain personal information about you. In the United Kingdom and European Union, those activities are regulated under the UK Data Protection Act 2018 and the EU General Data Protection Regulation, respectively, and we are responsible as the ‘controller’ of your personal information for the purposes of those laws.
The personal information we collect and use Information you provide voluntarily
Information we automatically collect
The Company does not disclose any Personal Information to anyone other than its affiliates and related companies, except as required by applicable law. The Company may also disclose Personal Information to its professional advisors and regulators and to certain service providers, such as the third party that hosts this Site.
This Site may use “cookies,” which may automatically collect certain information and data. “Cookies” are small pieces of data sent to your computer browser from the Company’s web server and stored on your computer’s hard drive. The data identifies you as a unique user and facilitates your ongoing access to and use of this Site. Cookies also help the Company diagnose problems with the Company’s server.
The Company seeks to carefully safeguard your Private Information and, to that end, restrict access to nonpublic Personal Information to those employees and certain other persons, including service providers such as the third party that hosts this Site, who need to know such information.
Information from elsewhere
The Company may obtain information about you or your end-users from third parties, such as public databases, social media platforms, third-party data providers, and our marketing partners. Examples of the information we may receive from other sources include device information (e.g. IP address and browser), location, behavioral data, and demographic information. We may use this information, alone or in combination with other information described above, to develop or provide more relevant platform features or services (e.g. social media data of end-users allowing you to send more relevant content) or provide more relevant marketing and content to you.
How we use personal information
We use and disclose personal information to supply, improve and support the user experience. This allows the Company to monitor your use of our website, products, and services, and to track our relationship so that we can improve our products and services. We may also use these third-party services for communications, either through email or through messages within our products and services. These third-party services may collect publicly available contact and social information related to you, such as your name, email address, gender, company, job title, photos, website URLs, social network handles, and physical addresses, to enhance your user experience.
How long your personal information will be kept
We will hold your Personal Information for any reasonable period, subject to applicable law. We may maintain your Personal Information after the termination of our relationship with you for record-keeping and enforcement purposes.
Transfer of your information out of the UK or the EEA
Your GDPR rights
Residents of the United Kingdom or the European Union have important rights under the General Data Protection Regulation (“GDPR”), including rights to:
fair processing of information and transparency over how we use your use personal information
require us to correct any mistakes in your information which we hold
require the erasure of personal information concerning you in certain situations
receive the personal information concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations
object at any time to processing of personal information concerning you for direct marketing
object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
object in certain other situations to our continued processing of your personal information
otherwise, restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
email, call or write to our Data Protection Officer
let us have enough information to identify you,
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information to which your request relates, including any account or reference numbers, if you have them
If you would like to unsubscribe from any email newsletter you can also click on the ‘unsubscribe’ button at the bottom of the email. It may take some time for this to take effect.
Your CCPA Rights
request information, including a list of the categories of Personal Information (e.g. name, email, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third-parties direct marketing purposes, from businesses with whom you have an established business relationship, and the names and addresses of such third parties
portability of such information and receive the personal information concerning you which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to a third party in certain situations
require the erasure of personal information concerning you in certain situations.
We will not sell your Personal Information to third parties.
Keeping your personal information secure
We make commercially reasonable efforts to prevent personal information from being accidentally lost, used, or accessed without authorization. We will seek to limit access to your Personal Information to those who have a legitimate need to know. Those processing your information are authorized and subject to a duty of confidentiality. We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a data security breach when required by applicable law.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
For individuals in the UK or EU, the General Data Protection Regulation gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. For UK individuals, the supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone at 0303 123 1113 or other channels as updated at https://ico.org.uk/global/contact-us.
For individuals in the Netherlands, the supervisory authority is the Dutch Data Protection Authority who may be contacted at https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us.
How to contact us
If you have any questions or concerns about the way in which we handle any privacy matter or your Personal Information, please contact us at email@example.com.